barcode Platform Privacy Notice

This page describes what we collect when you use barcode and how we keep that data protected. Our privacy practices are built around a single principle: we collect only the information necessary to operate your account, process your payments, and comply with local regulation. We do not sell your data to third parties, and we do not share personal information except as required by law or to process your transactions.

When you open a barcode account to access our sportsbook (Liga 1, Piala AFF, Champions League), live-dealer tables, slots, or esports markets, we ask for basic identity and contact details. We use that information to verify your account, process deposits via DANA, e-wallet, mobile banking, local payment, and bank transfers, handle withdrawals, and maintain audit logs for fraud prevention and regulatory compliance.

Below we outline the specifics: what we collect, how long we keep it, who we share it with, and your rights under data protection law.

What We Collect

We collect the following when you create or use a barcode account:

• Identity information: Full name, date of birth, national ID number or passport number, and nationality.
• Contact details: Email address and phone number (used for account recovery and notifications).
• Address: Residential address (required for account verification and compliance).
• Payment information: Bank account or e-wallet details linked to your barcode account. We do not store credit card numbers; payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) handle that encryption.
• Account activity: Login history, device information (IP address, browser type, operating system), game history, wagers, deposits, withdrawals, and balances.
• Verification documents: Copies of your identity document and proof of address, stored securely during the verification process.

We collect this information directly from you during account registration and verification. We also collect usage data automatically—your IP address, session duration, pages visited, and interactions with our platform—via standard web logs and cookies.

How We Use Your Data

We use the information we collect for the following purposes:

• Account management: Creating and maintaining your barcode account, processing login requests, and allowing you to manage your account settings.
• Payment processing: Facilitating deposits, withdrawals, and refunds through online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers.
• Account verification: Verifying your identity against provided documents and checking for fraud or money laundering activity.
• Customer support: Responding to your inquiries about account issues, payment methods, game rules, or platform access.
• Regulatory compliance: Meeting legal obligations in the jurisdictions where barcode operates, including anti-money laundering (AML) and know-your-customer (KYC) checks.
• Fraud and security: Detecting suspicious activity, unauthorized access, and preventing abuse of the platform.
• Analytics: Analyzing usage patterns to improve barcode's functionality, performance, and user experience.

We do not use your data for marketing purposes without your explicit consent. We do not sell your information to third parties for advertising or other commercial gain.

Who We Share Your Data With

We share your data only when necessary:

• Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment receive your account details to process deposits and withdrawals. These processors are contractually bound to protect your data.
• Regulatory authorities: We may disclose information to government agencies, financial regulators, or law enforcement if required by law or if we reasonably believe there is illegal activity.
• Service providers: Our platform may use third-party vendors for hosting, email delivery, analytics, and fraud detection. We require these vendors to sign data protection agreements and use your data only as instructed.
• Legal and compliance: We may share information with our legal and compliance teams, auditors, and consultants as needed to fulfill regulatory obligations.

We do not share your data with unrelated third parties, and we do not allow payment processors or service providers to use your information for their own purposes.

How Long We Keep Your Data

We retain your data for as long as your barcode account is active, plus additional time as required by law. After you close your account, we retain transaction records, identity documents, and verification logs for a minimum of 5–7 years to comply with anti-money laundering regulations. Personal data (name, email, address) may be retained longer if legally required or if we need to defend against disputes.

You may request deletion of your data after the required retention period has passed. We will honor such requests unless we are legally required to retain the information.

We at barcode retain data only as long as necessary and in compliance with local data protection and financial regulation.

Your Rights

You have the following rights regarding your data on barcode:

• 1
  Right to accessRight 1

  You can request a copy of all data we hold about you. Contact our support team through your barcode account to submit a request.

• 2
  Right to correctRight 2

  You can correct inaccurate or incomplete data by updating your account settings or requesting our support team to make changes.

• 3
  Right to deleteRight 3

  After required retention periods have elapsed, you can request deletion of your personal data. Regulatory records may be retained as required by law.

• 4
  Right to objectRight 4

  You can object to certain uses of your data, such as analytics or third-party sharing. We will comply where possible without compromising regulatory obligations.

To exercise these rights, contact our support team through your barcode account. Provide clear details of your request, and we will respond within 15 days.

Cookies and Tracking Technology

We use cookies and similar tracking technologies on barcode to enhance your user experience, remember your preferences, and track usage patterns. Cookies are small text files stored on your device.

barcode uses the following types of cookies:

• Essential cookies: Required for account login, session management, and security. These cookies cannot be disabled without affecting barcode functionality.
• Performance cookies: Help us analyze how users interact with barcode so we can improve performance and user experience.
• Analytics cookies: Track usage data (pages visited, time spent, device type) to help us understand our user base.

You can control cookie settings in your browser. Disabling cookies may limit your ability to use barcode's full features. We honor "Do Not Track" requests where technically feasible, though we still collect minimal analytics for security and fraud prevention.

International Data Transfer

Our servers and those of our payment processors may be located outside your country of residence. Your data may therefore be transferred to and processed in jurisdictions with different data protection laws. By using barcode, you consent to such transfers. We use standard contractual clauses and other safeguards to protect your data during international transfer.

Data Security

We implement standard security practices to protect your data:

• Encryption of data in transit (HTTPS/TLS).
• Secure storage of identity documents and sensitive payment information.
• Access controls limiting employee access to personal data.
• Regular security audits and vulnerability assessments.
• Incident response procedures in case of a breach.

While we undertake to protect your data, no system is completely secure. We will notify you and relevant authorities if we experience a data breach that affects your personal information.

Contact and Data Protection Complaints

If you have questions about this privacy notice or how we handle your data, contact our support team through your barcode account. If you believe we have violated your data protection rights, you have the right to file a complaint with your local data protection authority.

For users in Indonesia, you may contact the relevant regulatory body overseeing data protection and financial services. For users in other jurisdictions, contact your local data protection authority or privacy commissioner.

Updates to This Privacy Notice

We may update this privacy notice from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through your barcode account. Your continued use of barcode after such updates constitutes your acceptance of the revised notice.

Summary

We at barcode collect only essential information—name, contact details, identity documents, and payment information—to operate your account and comply with regulation. We use your data only for account management, payment processing, verification, and fraud prevention. We do not sell your data and share it only with payment processors, regulatory authorities, and service providers under strict contractual obligations.

You have rights to access, correct, and delete your data, subject to legal retention requirements. Our sportsbook (covering Liga 1, Piala AFF, Champions League), live-dealer tables, and all barcode services comply with data protection principles. For questions about your rights or our practices, contact our support team through your account or review our Terms

barcode services are available only where local law permits. Your data is protected according to the laws of the jurisdictions where we operate.